At its IDLive 2022 conference, ForgeRock honored Unum with their Customer Experience Innovator Award.
During the presentation, a ForgeRock representative said Unum earned the honor for having an optimal customer experience as part of our mission, for providing personalized customer experiences, and for rolling out a single customer portal – across global markets – all while keeping a frictionless customer experience top of mind.
Rahul Puvvada, IAM Principal Security Engineer, accepted the award on behalf of the company.
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About Unum Group
Unum Group (NYSE: UNM), an international provider of workplace benefits and services, has been helping workers and their families for 175 years. Through its Unum and Colonial Life brands, the company offers disability, life, accident, critical illness, dental, vision and stop-loss insurance; leave and absence management support and behavioral health services. In 2022, Unum reported revenues of about $12 billion and paid $8 billion in benefits. The Fortune 500 company is one of the 2023 World’s Most Ethical Companies, recognized by Ethisphere®.