Impact & Sustainability

Unum’s 2023 Impact & Sustainability Report highlights the focus, passion and commitment we have for helping people through difficult times. The report provides a glimpse into the ways the company is working to positively impact our customers, communities and environment while creating a workplace where each employee is valued and respected.

A Business for Good

We help millions of people gain access to essential disability, life, accident, critical illness, dental and vision benefits through the workplace. Employers of all sizes depend on us for the comprehensive benefits solutions they need to attract and support the people who keep their businesses growing. And their employees know they can count on us to be there during some of life’s most challenging times.

As a Fortune 500 company, we provide the solutions our customers need with simplicity, empathy and expertise. The range of our solutions includes affordable financial protection, enrollment services, claims support, absence management and vocational rehabilitation services.

Our sustainability strategy

Our sustainability strategic framework is designed to support our corporate strategy and is closely linked to our purpose and our values. It helps us understand risks and opportunities, while driving long-term success for our stakeholders.

This framework has three focus areas. Click or tap the cards below to learn more:

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Responsible Investments

As an insurance company, we recognize that one of our greatest opportunities to influence the world around us is through our investment portfolio. Making responsible investments, with consideration for environmental, social and governance factors, is key to our long-term strategy.
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Inclusive Products & Services

We seek to ensure that the financial security provided by our products and services contribute to more inclusive communities, both for our employees and our customers.
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Reduce Environmental Impact

Unum has an impact on the environment, and environmental issues, such as climate change, impact Unum. We aim to reduce our environmental impact and prepare for environmental issues that may affect Unum.
Ethisphere 2024 award logo
We are proud that our unwavering commitment to business integrity has earned us a spot on The Ethisphere's list of World's Most Ethical Companies in 2021, 2022, 2023 and again in 2024.


Chattanooga, Tennessee

$12.4 Billion
Total Revenue in 2023

Nearly $8 Billion
Benefits Paid in 2023

Nearly 45 Million individuals and their families protected


2.2% reduction in scope 1 & 2 emissions

36% reduction in total waste generated


$14.7 million donated by Unum Group and our employees to local charitable partners, including $700,000 as part of Unum Group’s 175th Anniversary

More than 94,000 volunteer hours in 2023

97% of new hires completed our Inclusion and Diversity training


Awarded the Compliance Leader Verification Designation by Ethisphere following the assessment of our Compliance and Ethics program

More than $900 million in environmental, social and governance (ESG) bonds and renewable energy projects

More than $2 billion in bonds positively impacting areas such as education, healthcare and affordable housing

(1) As of December 31, 2023


We’re at the top of our industry, and staying there means we move quickly, drive change and expect results. As a result of our dedication to excellence, Unum has received several awards and recognitions.

Latest esg News

Latest esg News

Honoring Dr. Martin Luther King, Jr. through service to communities
At Unum Group, we commemorate Dr. King’s legacy through our commitment to equality and fairness, both in the work we do as a business and through our service to our communities.
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Celebrating 175 Years Through Service
We commemorated this milestone throughout the year by giving a platform to the voices of those who, through their actions and dedication, laid the foundation for our success.
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Unum Group Featured on Ethisphere Podcast
Beth Simon, VP, Chief Compliance and Ethics Officer, joined Ethisphere's podcast, Ethicast, to share best practices from our own robust compliance and ethics program
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